Contact us
The West Highland Way is administered by Loch Lomond & The Trossachs National Park Authority on behalf of the West Highland Way Management Group.
For all enquiries please e-mail whw@lochlomond-trossachs.org.
Address:
The West Highland Way
Carrochan
Carrochan Rd
Balloch
G83 8EG
Telephone: 01389 722600
At weekends, you can also contact that National Park Ranger Service at Balmaha Visitor Centre: Telephone: 01389 722100
Reporting Issues
If you encounter a problem whilst out walking on the West Highland Way, please let us know. If you have a mobile signal, please first check our Notices page or Twitter as this is where we will post information on the problem (and diversion/alternatives if available) if we are already aware.
If the issue is not on here, if possible, please take a photo and note the location (using a map reference, an app such as OS Locate or What3Words). Please then phone or email us to report the problem. Depending on where the issue is, we will then notify the relevant team or landowner.
What to do in an emergency
If you get into difficulty away from the road network and need help or medical assistance, please follow these steps:
- – Phone the emergency services on 999. When the operator asks which service, state: police.
- – Provide accurate details of the incident and location (grid references are very useful) – if you are in a remote location with difficult access it is important to emphasise this.
- – The Police will assess the situation and send help – this may include a Mountain Rescue Team (MRT) and other medical support.
